Some emails sent from Hotmail accounts are being wrongly redirected to the Junk folder of the branch’s University of Leeds email address (firstname.lastname@example.org). Similarly, emails from Hotmail accounts are being rejected (more usefully with a notification) from emails send to UCU staff emails (including the branch administrator). This seems to be a result of Outlook treating Hotmail accounts as at higher risk of containing malware.
If you need to email email@example.com or to email the branch administrator directly it may be better not to use a Hotmail email address, or to follow up from an alternative email address if you haven’t received a reply in a couple of days.
Back in 2012 Microsoft encouraged all users of Hotmail.com to upgrade to Outlook.com, and it should still be possible to do that in a way which means you will still receive emails sent to you as Hotmail instead of Outlook. This old post from Microsoft explains what the process was at that time – it may have changed now.
(Other email providers are available – that’s not the branch endorsing Outlook particularly, only that Outlook.com is Microsoft’s successor to Hotmail.com!)
This page was last updated on 22 July 2021